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Spring Festival Holiday Reminder

2026-02-06 09:32:40

Dear Users,

February 15th to February 25th is the Spring Festival holiday, a traditional Chinese festival. To ensure the smooth operation of your business, Hippo Cloud would like to remind you of the following:

一、Customer Service Availability

Customer service hours during the Spring Festival holiday are as follows (all in Hong Kong Time, HKT):

February 15th: 11:00 - 24:00

February 16th (Chinese New Year's Eve): 11:00 - 15:00

February 17th to February 25th (1st to 9th day of the Lunar New Year): 11:00 - 24:00

二、Payment Issues

If you encounter any problems with PayPal payments, please contact our operation team via WeChat: 13306508919 or

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We apologize for any delayed responses during the holiday period and we will get in touch with you as soon as possible.

Thank you for your support of Hippo Cloud!